“If there is any difference between you and me, it may simply be that I get up every day and have a chance to do what I love to do, every day.”

– Warren Buffett, in a speech delivered to students at the University of Nebraska.

(2001, Buckingham, Clifton, Now Discover Your Strengths, pg. 19)

At Hapman, we believe that people are happiest and most productive when they are allowed to do what they are naturally good at doing. Our company hiring and career development programs are founded on the research and strengths-finder system developed by Marcus Buckingham and Donald O. Clifton, Ph.D. Based on data collected over 40 years, the strengths-finder program helps us identify each employee’s unique set of core talents.

“Talent, knowledge, and skills combine to create your strengths.”

(2001, Buckingham, Clifton, Now Discover Your Strengths, pg. 29)


We hire people for the strengths they possess, not the skills they have learned. Our interview process and internship evaluations are based on talent themes first, position skills second. Apply today and see what makes our company a great place to work, our people excited to come to work, and the material handling equipment we manufacturer the best in the industry.


A Global Material Handling Equipment Company with a Hands-On Approach

We are a privately-held company with a history that spans 70 years. We operate in a collaborative, hands-on work environment. Decisions we make today can and do have an impact on our company and our customers tomorrow. Everyone from the CEO to the shipping manager works together with the goal of providing the best bulk material handling equipment and service to our customers.

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Career Development Done Your Way | Hapman.com
Career Development Done Your Way

Hapman is part of KMC Global, a group of companies brought together for our similarities and unique differences. Our sister companies along with our own division offer room for position and location growth and development. The path can be as unique as the individual.


Available Positions

Hapman is an Equal Opportunity Employer.

If you are interested in one of the following positions, please contact us at careers@hapman.com with your resume.

Field Service Technician

Job Description Overview

Field Service Technicians are responsible for the service of KMC Global customers and product lines. They perform preventive maintenance, site surveys, installations, modifications, equipment start-ups, provide training and re-training in the use of KMC Global equipment. This position reports to the Technical Development Coordinator and Customer Service Manager as necessary.

Qualifications

  • Dedication to excellence and a quality output
  • Honest, Reliable, and displays irreversible Integrity
  • Excellent oral, written and interpersonal communication skills
  • Well-developed organizational skills
  • Ability to travel – 80 to 85% (US and International travel)
  • Solid mechanical and electrical aptitude and troubleshooting skills
  • Working knowledge and ability to perform high quality welds
  • Working knowledge of PLC controls and logic
  • Hydraulic knowledge/troubleshooting beneficial
  • High School education, technical training and 2 to 4 years of related technical service work
  • Ability to remain calm in difficult situation
  • Ability to adhere to Standard Operating Procedure
  • Able to complete service reports at the completion of service, to provide customer resolution.

Responsibilities

The following activities are required in this position:

  • Promoting excellence throughout the department
  • Service PRAB & Hapman products at customer locations
  • Provide training and re-training in the use of PRAB & Hapman equipment at customer locations
  • Provide phone service and troubleshooting support from home office
  • Provide sales leads to Sales Department
  • Determine parts required for in field repairs
  • Co-ordination of service trips including travel plans
  • Accurately communicate and discuss problems with customers
  • Document all aspects of Service work performed